Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By accessing and using our website, you acknowledge that you have read and understood this policy regarding our cookie practices in compliance with New Zealand privacy laws and regulations.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our online gaming website. These files contain information that helps us provide you with a personalised gaming experience, maintain your preferences, and ensure the security of your account. Cookies may be stored for varying periods, from session-based temporary files to persistent long-term storage files that remain on your device until manually deleted or automatically expired.
2. Types of Cookies We Use
Our platform utilises several categories of cookies to enhance your gaming experience and maintain operational functionality:
- Essential cookies that enable core website functionality and security features
- Performance cookies that collect anonymous usage statistics and site performance data
- Functional cookies that remember your preferences, language settings, and gaming history
- Targeting cookies that personalise content and promotional offers based on your interests
- Security cookies that protect against fraudulent activities and unauthorised access attempts
3. Purpose and Legal Basis
We process cookies based on legitimate interests in providing secure, functional online gaming services. Our legal basis includes compliance with New Zealand Privacy Act requirements, fulfilling contractual obligations for account management, and maintaining regulatory compliance with gaming industry standards. Cookies enable us to verify player identity, prevent underage gambling, detect suspicious activities, and provide responsible gambling tools as required by New Zealand gambling regulations.
4. Third-Party Cookies
Our website may include third-party cookies from trusted partners who assist in providing gaming services, payment processing, customer support, and marketing analytics. These partners include payment gateway providers, software developers, customer service platforms, and advertising networks. Third-party cookies are governed by respective privacy policies of these service providers, and we encourage you to review their cookie practices independently.
5. Cookie Duration and Storage
Cookie storage periods vary depending on their purpose and classification:
- Session cookies expire automatically when you close your browser window
- Persistent cookies remain stored for predetermined periods ranging from days to months
- Security-related cookies may persist longer to maintain account protection measures
- Preference cookies typically last until manually cleared or updated with new settings
6. Managing Cookie Preferences
You maintain full control over cookie acceptance and can modify your preferences through multiple methods. Our website provides a comprehensive cookie management interface accessible through your account settings. You can selectively enable or disable specific cookie categories while maintaining essential functionality required for secure gaming operations. Changes to cookie preferences take effect immediately and apply to future browsing sessions.
7. Browser Settings and Controls
Most web browsers offer built-in cookie management tools that allow granular control over cookie acceptance and storage:
- Chrome: Access Settings > Privacy and Security > Site Settings > Cookies and site data
- Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Open Settings > Site permissions > Cookies and stored data
- Opera: Visit Settings > Advanced > Privacy and security > Site Settings
8. Impact of Disabling Cookies
Disabling certain cookies may significantly affect your gaming experience and access to platform features. Essential security cookies are required for account authentication, fraud prevention, and regulatory compliance. Disabling functional cookies may result in loss of personalised settings, gaming preferences, and promotional eligibility. Performance cookies contribute to site optimisation, and their absence may lead to slower loading times and reduced functionality.
9. Updates and Contact Information
This Cookie Policy is regularly reviewed and updated to reflect changes in technology, regulatory requirements, and business practices. We recommend periodic review of this policy to stay informed about our cookie usage. Significant changes will be communicated through email notifications to registered users and prominent website notices. For questions, concerns, or requests regarding our cookie practices, contact our privacy team through the designated support channels available in your account dashboard or website footer.